Your AI qualifies prospects, books consultations, and handles enquiries 24/7—while you focus on billable work for existing clients.
Your most valuable asset is your time. But winning new clients requires responding to enquiries—often during the exact hours you're serving existing clients.
Every unanswered call goes to your competitor. AI ensures you answer first—every time.
Whether you're in court, with a client, or it's 8pm on a Sunday, AI answers with your firm's professional greeting.
What type of matter? What's the urgency? What's their situation? AI asks your screening questions to identify serious prospects.
Qualified prospect? AI books directly into your consultation calendar. Not a fit? AI takes a message or redirects appropriately.
Before your consultation, you have: their situation, key details, urgency level, and any specific questions. You're prepared before you pick up the phone.
AI identifies the type of matter and routes to the right person. Employment issue? Criminal matter? Tax query? Each goes to the relevant specialist.
AI collects essential information before the consultation: case type, key dates, opposing parties, previous representation. Your first meeting starts informed.
Time-sensitive matters—court deadlines, criminal arrests, emergency injunctions—AI recognises urgency and escalates immediately to your mobile.
For standard matters with fixed fees, AI can quote your rates. "A simple will starts at £350 plus VAT. Would you like to book a consultation to discuss your requirements?"
AI sees your availability across all partners/staff and books consultations directly. In-person, video, or phone—whatever you offer.
AI is trained on professional confidentiality. It won't discuss existing matters with callers, confirms client identity before sharing case updates, and maintains appropriate boundaries.
Conveyancing, family, criminal, commercial, personal injury. AI qualifies matters, checks for conflicts, books initial consultations, and maintains the professional image your firm demands.
Self-assessment, company accounts, VAT, payroll, tax planning. AI qualifies prospects by business size and needs, books discovery calls, and handles deadline enquiries.
Strategy, operations, digital transformation. AI qualifies by company size, challenge type, and budget—ensuring you only speak to genuine opportunities.
Pensions, investments, mortgages, insurance. AI collects key financial details and books fact-find appointments while maintaining FCA compliance awareness.
Residential, commercial, planning applications. AI qualifies by project scope, location, and timeline—booking site visits for serious enquiries.
Contracts, tribunals, policies, recruitment. AI identifies the matter type, company size, and urgency—routing appropriately.
"We're a four-partner firm. When we're all in meetings or court, calls went to voicemail and we lost prospects to larger firms with receptionists. AI changed that completely. Our new client numbers are up 35%."— Sarah Mitchell, Partner, Mitchell & Associates Solicitors, Manchester
"January is chaos for accountants. Every self-assessment procrastinator calls at once. AI handled over 200 calls for us in the last week of January—qualifying prospects, booking appointments, and answering basic deadline questions."— David Chen, Director, Chen Accountants, Birmingham
"The intake information AI collects is better than what we used to get from our receptionist. By the time I call a prospect back, I already know their situation, budget, and timeline."— Emma Thompson, Management Consultant, London
| Factor | Full-Time Receptionist | AI Sales Voice |
|---|---|---|
| Monthly cost | £2,200+ (inc NI, pension) | £99 - £399 |
| Hours covered | 40 hours/week | 168 hours/week (24/7) |
| Annual leave/sick days | 33+ days/year | Zero |
| Intake accuracy | Variable (human error) | 100% consistent |
| Multiple calls at once | One at a time | Unlimited |
| Practice area knowledge | Requires training | Pre-trained on your services |
AI is trained to avoid giving legal advice, maintain client confidentiality, and comply with SRA/BSB guidelines on client communication.
AI doesn't provide regulated advice. It qualifies, collects information, and books consultations with qualified advisers. Full audit trail maintained.
Call data stored securely with appropriate retention periods. GDPR-compliant processing. Client confidentiality maintained.
AI handles initial qualification and booking—not advice. For complex queries, it takes details and books a consultation with the appropriate professional. This protects you professionally while capturing the lead.
AI can recognise existing clients (by number or name) and route differently—e.g., transferring to their case handler or taking a message. New enquiries go through qualification.
You define what's urgent. Criminal arrests, court deadlines, emergency injunctions—AI recognises these triggers and escalates immediately to your mobile.
AI sounds professional and polished. It maintains appropriate formality, uses correct terminology, and represents your firm better than a voicemail ever could.
Yes. All calls are recorded and transcribed (if enabled). Review for quality, training, and compliance purposes.
AI Sales Voice ensures every enquiry gets immediate, professional attention—even when you're busy serving existing clients.
Trusted by 200+ UK professional services firms.