Your AI answers every call, takes reservations, handles enquiries, and fills your tables and rooms—even when your team is flat out with service.
Peak service times are when phones ring most—and when you can least afford to answer them. Your team is serving guests, prepping food, turning rooms. Every unanswered call is a lost booking.
You can't pause service to answer phones. But you can let AI handle calls while your team focuses on the guests already there.
Friday 7:30pm. Phone rings. Instead of going to voicemail or pulling someone off the floor, AI answers instantly with your custom greeting.
Reservation request? AI checks availability and books directly. Menu question? AI knows your dishes. Directions? AI provides them. Special request? AI takes details.
Guest receives confirmation SMS/email. Reservation appears in your booking system. No double-bookings, no manual entry, no errors.
See all calls, bookings, and enquiries in your dashboard. Review recordings. Spot trends. Make better decisions.
AI connects to your booking system—OpenTable, ResDiary, Resy, your PMS—and sees exactly what's available. Offers alternatives when first choice is booked.
Train AI on your complete menu, allergens, dietary options. "Do you have vegan options?" "Is the risotto gluten-free?" AI handles it all.
Large party? Private dining? AI qualifies the enquiry—date, numbers, budget, requirements—and either books or passes to your events team with full details.
Fully booked? AI offers to add them to the wait list and calls back automatically if a cancellation opens up.
"Where are you located?" "Is there parking?" AI provides directions, parking info, nearest tube station—whatever guests need.
Reduce no-shows with automated confirmation calls 24 hours before. AI confirms, takes cancellations, and frees up tables for others.
From fine dining to casual, AI handles reservations, answers menu questions, takes takeaway orders, and manages busy periods without missing a booking.
Room availability, rates, amenities, check-in times. AI books direct reservations, captures guest preferences, and handles enquiries while reception is busy.
Table reservations, function room bookings, quiz night questions, live sport schedules. AI keeps the bar running smoothly.
Catering enquiries, opening hours, menu questions, large order requests. AI handles calls while your baristas focus on making great coffee.
Wedding enquiries, corporate bookings, availability checks. AI qualifies prospects, gathers requirements, and books site visits.
Order taking, menu questions, delivery times, special requests. AI handles the phone while your kitchen focuses on food.
"Friday and Saturday nights were chaos. Phones ringing constantly while we're trying to serve. Now AI handles all bookings and we've actually increased our reservation rate by 40%."— Marco Rossi, Restaurant Owner, London
"We're a small B&B. When I'm making breakfast or cleaning rooms, I can't answer the phone. AI picks up everything and our direct bookings have tripled."— Helen Wright, B&B Owner, Cotswolds
"The no-show reduction alone pays for the service. AI calls to confirm every booking 24 hours ahead. Our no-show rate dropped from 18% to 4%."— Tom Richards, Gastropub Owner, Bristol
| Factor | Dedicated Phone Staff | AI Sales Voice |
|---|---|---|
| Monthly cost | £1,800+ (full-time) | £99 - £399 |
| Hours covered | Shift hours only | 24/7/365 |
| Peak period capacity | One call at a time | Unlimited simultaneous |
| Training time | Weeks | Hours |
| Sick days/holidays | Yes | Never |
| Consistency | Variable | 100% consistent |
Yes—we integrate with OpenTable, ResDiary, Resy, SevenRooms, and most major restaurant booking systems. For hotels, we connect with Opera, Cloudbeds, RoomRaccoon, and others. Custom integrations available.
Absolutely. AI records all special requests—allergies, accessibility, celebrations, seating preferences—and attaches them to the booking. Your team sees everything before the guest arrives.
AI can take full orders over the phone, confirm items and total, and send to your kitchen system. Reduces errors compared to staff writing orders while juggling other tasks.
That's exactly when it shines. AI handles unlimited simultaneous calls with zero wait time. Friday night at 7pm, every caller gets instant service.
Yes. AI can handle preferences ("window table", "quiet room", "near the bar") and either book them directly or flag for your team to arrange.
AI Sales Voice answers when you can't. More bookings, fewer no-shows, happier guests—without hiring more staff.
Join 500+ UK hospitality businesses using AI Sales Voice.